Policy and procedure retrieval
Answer from current approved sources and route interpretation or exceptions to the content owner.
Build
A Private AI Assistant for Company Knowledge
A company knowledge assistant searches approved sources, assembles relevant context and answers with citations. It should respect existing access boundaries and make uncertainty visible. Available worldwide for organisations that need employees to retrieve approved internal knowledge with citations and access controls.
Problem to system
Design the whole path, not just the AI step.
Inputs, decisions, tools, human approval and the final action work as one controlled system.
Relevant business situations
Where this capability becomes useful
These are qualified applications, not claims about completed client outcomes.
Employee onboarding
Help new team members find cited processes without bypassing role-based access.
Proposal and delivery knowledge
Retrieve reusable approved material while preserving source ownership and version context.
Unanswered-question analysis
Record gaps and feedback so owners can improve the underlying knowledge, not only the assistant.
Delivery system
A controlled path from workflow to operation
Every stage leaves an explicit decision, output or control.
- 01
Select sources
Identify authoritative documents, systems and content owners.
- 02
Design access
Mirror appropriate permissions and separate sensitive collections.
- 03
Prepare knowledge
Clean structure, metadata and update paths before retrieval.
- 04
Ground answers
Return source references and state when evidence is insufficient.
- 05
Maintain
Track feedback, stale content, unanswered questions and access changes.
Deliverable modules
What the engagement can produce
01Source and permission map
02Search and answer experience
03Citations and feedback controls
04Evaluation set
05Content update workflow
06Administration documentation
Control points
Reliability is designed into the system.
- Source-level permissions
- Citations by default
- Freshness ownership
- No-answer behaviour
- Access and feedback review
Where it fits
Useful when there is a real operating problem to solve.
Not designed for
Organisations without an owner for source quality
Use cases that require the assistant to invent missing policy
This may fit if
- Teams losing time searching across documents
- Businesses with repeated internal questions
- Companies with useful but fragmented knowledge
Questions
What buyers usually need to know
01Is this just a chatbot trained on our data?
No. It retrieves from approved sources at answer time, applies access rules and should show where each answer came from.
02How do you reduce hallucinations?
Use scoped sources, retrieval quality checks, citations, explicit no-answer behaviour and evaluation against real questions.
03Who keeps information current?
The business retains content ownership. We design an update and review workflow so the assistant follows the source of truth.
Build
Turn one business problem into a controlled working system.
Describe the input, current decision and desired action. We will help you identify a sensible implementation path.
Discuss an Implementation